Our 100% happy with your purchases Guarantee

Home » Our 100% happy with your purchases Guarantee

We at www.hand-made-cards.com know that buying things online can sometimes be a minefield, pictures  sometimes don't show the item you want to buy in to the fullest which is why we offer this no quibble guarantee.  We take a lot of care photographing things and we have a range hundreds of individual and unique items and the photos may not do the item justice.

If for any reason, you are unhappy with any of our products and would like to exchange/refund it, please let us know by email as soon as possible.  In this email  include your order number and any reason for exchange/return.

Please note that if you wish to return any products, they must reach us within seven days of when we dispatched your order.

All items that have been returned must be sealed, unopened and in a re-saleable condition.

If you are returning items because you have changed your mind, please note that you will have to pay for the cost of returning the goods.  Monies will be refunded into your Paypal Account within 30 days

Our Returns policy does not affect your statutory rights.